ROOMS

Order cancellation

If for any reason, you have to cancel your stay with us:

  • If you cancel eight or more days prior to the reservation date, the amount paid will be kept as a deposit to be redeemed within one year. The amount of the deposit will be subtracted from the final price. In this case we recommend you to make a new reservation by email, WhatsApp or phone call, in order to be able to apply it more easily.
  • If the cancellation takes place seven days before the reservation date, we will not be able to refund the deposit.
  • If you have not cancelled, but you do not show up at the establishment, you will lose your reservation.
  • In the event that, when entering the card data to charge the deposit there are problems, you can formalize the reservation by WhatsApp.

Return and refund

Security Buyer protection

Shipping, privacy and data protection

Booking
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